Location: 25 Cary Street, Wyoming.

Ph: 02 4322 4488 - Fax: 02 4322 4489


OUR SERVICE TEAM

WorkshopStaff

We are really fortunate to have a long standing service team, who really know the product and can ensure your warranty or maintenance needs are fully satisfied.

Our team comprises of Service/Delivery Manager - Steve Fuller, Customer Service/Warranty Advisor- Julie Jarvis, Workshop Technitians - Louis, Steve, Jamie and Chad.

 

PD Check 1
PDCheck2

Comprehensive Pre Delivery checks prior to pickup of a Caravan


Steve started in the summer of 1978 as a yardman - he used to ride his push bike in 15 kms do two hours work and then home again. Obviously Alan saw the potential in this keen teenager and he offered him an apprenticeship when he left school and started going to tech.

Since then, Steve has worked his way up the tree so to speak and is a qualified motor mechanic so he will put these skills to good use in both the caravans and motorhomes. He is now Manager of the service department.

He loves 4WD, mountain bike riding, surfing and soccer on weekends. With four children, he also does his share of the housework to keep the peace at home.

Steve would love to be a professional soccer player but since that won't be a reality this time around, he has rationalised that generally he is very satisfied with life as it is.

 

WorkshopAnnexeCheck

Making sure the annexe is 100% OK

Only when everything is checked
does the Alan Graham name go on!

Warranty

All caravans and motorhomes are built by humans - hence there may be some manufacturing problems from time to time. At Alan Graham's Caravans and RVs, we aim to minimise any warranty items which could be of concern to you.

Our trained technicians have an extremely comprehensive checklist of warranty items - all covered in the pre-delivery inspection given to every caravan and motorhome sold by our team.

Should the need for warranty work arise, please contact Julie on (02) 4322 4488 to discuss your requirements. It would greatly assist us if you could have your Chassis Number and Date of Purchase handy.

Delivery Handover CustomerServiceWarranty
Our Delivery/Service Manager Steve runs through all aspects of the new purchase
Our Customer Service/Warranty Advisor Julie hard at work


It's all part of the Alan Graham guarantee of service
So let the service team be of service to you!